Data protection

Data protection

The protection of your personal data, we take seriously, because we want you to feel comfortable when you visit our website. Therefore we treat your personal data strictly confidential and do not pass them on to unauthorized third parties. As soon as you transmit us your personal data, these will be processed in accordance with the terms of the data protection legislation in force and they will be used only for the purpose intended as well as for the business interests of KOLBUS and in particular for the technical administration of the websites. Read on to learn how we collect data, what data we collect and why and how we use your data.

Collecting and processing data

Every time you access our website or download a file from it, some non-personal data is recorded. We store this data for internal system-related and statistical purposes. We record the following data: name of the file, date and time, data volume, whether the download was successful, the name of the web browser and domain requesting the download. We also record the IP address of the requesting computer. We collect other personal data only when it is supplied voluntarily by website users and/or customers, for example when they register, when they enter into a contract or adjust their browser settings.


Our website and applications use cookies. A cookie is a text file that is sent to your computer when you visit a website and stored on the hard disk of the website user and/or customer. If the user and/or customer revisits this website server, their browser sends the cookie back to the server. The server will use the data acquired by this procedure in various ways. For example, cookies can be used to blend in relevant advertising or to facilitate navigation on a website. If a website user and/or customer prefers not to allow cookies, they can change the settings on the web browser installed on their computer. The web browser is the program used to open and display websites (for example, Internet Explorer, Mozilla Firefox, Opera or Safari).

Use of Social Media Plugins of Facebook, Youtube, Xing and Linkedin

Our website uses so-called Social Plugins („Plugins“) of the social networks Facebook, Google+ and Youtube as well as  Xing and LinkedIn. These services are provided by Facebook Inc., Google Inc., Youtube LLC, XING SE and LinkedIn Inc. („Provider“).

Google+ is run by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google“). An overview of the Google Plugins and how they look you will find here:

Facebook is run by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA („Facebook“). An overview of the Facebook Plugins and how they look you will find here:

Youtube is run by Google Inc., 1600 Amphitheatre Parkway, Mountainview,
 CA 94043, USA („Youtube“). An overview of the Youtube Plugins and how they look you will find here:

XING is run by XING SE, Dammtorstrasse 30, 20354 Hamburg („XING“). An overview of the XING Plugins and how they look you will find here:

LinkedIn is run by LinkedIn Inc., LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland („LinkedIn“). An overview of the LinkedIn Plugins and how they look you will find here:

Twitter is run by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA („Twitter“). An overview of the Twitter Plugins and how they look you will find here:

Instagram is run by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA („Instagram“). An overview of the Instagram Plugins and how they look you will find here:

If you visit a page on our website, containing this type of plugin, your browser will automatically connect with Facebook's, Google+’s, Youtube’s, Twitter’s or Instagram’s

servers. The content of the plugin will be passed by the provider directly to your browser and it will be integrated into the website. By integrating the plugins, the providers receive the information that your browser opened the corresponding page of our website even if you do not have a profile or are not logged in. This information (including your IP address) will be sent by your browser directly to the server of the corresponding provider in the USA and will be stored there.

If you are logged-in to one of these services, the providers will be able to assign your visit of our website to your Facebook, Google+, Youtube, Twitter or Instagram network account. If you interact with the plugins, such as by pressing the "Like" button, the „+1“-, the „Youtube“-, the „Twitter“- or the „Instagram“-button, the corresponding information will also be sent directly to a server of the provider and will be stored there. The information will as well be published in the social network, on your Twitter or Instagram account and will be added to your contacts there.


To learn more about the purpose and extent of data collection, processing and the use of this data by the providers as well as all your rights and options for privacy, please refer to the data protection notes of the providers.

Data protection notices by Facebook:
Data protection notices by Google:
Data protection notices by Youtube:
Data protection notices by Twitter:
Data protection notices by Instagram:
Data protection notices by XING:
Data protection notices by LinkedIn:

If you want to avoid that these services are able to assign your visit on our website to your network account, please log out of your account before visiting our website.

Links to other websites

KOLBUS websites contain links to third-party websites or affiliated companies.

If you click on these links, you leave the KOLBUS website and the scope of validity of our data privacy policy. KOLBUS is not responsible to ensure compliance with the legal provisions for third-party websites. Responsibility for data protection rests exclusively with the providers of these websites.

Data security

We point out that at the current state of technology, personal data protection during internet data communication (for example at communication per email) could show security flaws. It could be technically possible, under certain circumstances, for third parties to access the network security without authorization and to control data communication.

Please also take into account that all data which are sent by email are basically unencrypted.

How we use your personal data

When personal data is provided to KOLBUS, it only will be used to the purpose of answering requests. In general, we process personal data provided exclusively to maintain customer relationships. Your personal data will not be disclosed to any third party. The employees of KOLBUS are obligated to maintain confidentiality.

Consent: While the visitor provides personal data he or she gives us his or her consent to store and process personal data as described above and to the purpose as specified.

Right to obtain information: Any person is entitled, upon request and free of charge, to obtain information as to the extent to which information is processed by KOLBUS. A request of information concerning the processing of personal data will have to be made in writing by a letter and must be signed by the person who requests information regarding his or her data. For this purpose, please contact the company address stated under ›Legal Disclaimer‹.

Under the General Data Protection Regulation, the user has a right to obtain information and the right for correcting, blocking and deleting his stored data.

Time limits for regular deletion of data

After expiry of the period required by law for keeping this data, they will be deleted.

Data that do not fall under the legal regulations to preserve records will be deleted if and when the specified purposes longer apply.

After the expiry of applicable periods, corresponding data will be deleted if they are no longer necessary for contractual fulfilment or business purposes or according to legal requirements.

Data transmission to third countries

No personal data transfer to third countries is planned.

May 2018

Withdrawal from granted consent